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The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Valoobuy will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.

Please return your purchase to the following address:
SK Rich Trading Sdn Bhd

Lot 106497, PT74007, Jalan Bestari 2A/KU7

42200 Kapar, Selangor

Please contact us at 011-6939 7178 (Customer Service - Online Department) if you have any questions or doubts.